Shipping policy

Shipping Policy (5-Day Delivery)

Effective Date: [Add Date]
Store: Royaledgemart.co.in

At Royaledgemart.co.in, we aim to deliver your orders quickly and securely. This Shipping Policy explains how we process, dispatch, and deliver orders placed on our website.

1. Processing Time

  • All orders are processed within 1–2 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • If there is a delay due to high demand or stock issues, customers will be informed through email or SMS.

2. Shipping Time (5-Day Delivery)

We strive to deliver all orders within 5 business days from the date of dispatch.
Delivery time may vary depending on:

  • Customer’s location

  • Courier availability

  • Weather conditions

  • Local restrictions or holidays

Remote or rural areas may require additional time.

3. Shipping Partners

We work with reliable courier partners to ensure safe and timely delivery of orders.
Tracking details will be shared once the order is shipped.

4. Shipping Charges

  • Free Shipping: May be available on selected products or above a certain order value (if applicable).

  • Standard Shipping Charges: Applied at checkout based on weight, location, or current offers.

5. Order Tracking

After dispatch, you will receive:

  • A tracking number

  • The courier service name

  • A link to track your shipment

Customers can track their orders anytime.

6. Delivery Attempts

  • The courier will attempt delivery 1–3 times.

  • If the customer is unavailable, the order may be returned to us.

  • Additional charges may apply for re-shipping.

7. Incorrect Shipping Information

Please ensure that:

  • Your address

  • Phone number

  • Pincode

are correct before placing the order.
Royaledgemart.co.in is not responsible for delays or non-delivery caused by incorrect or incomplete address details.

8. Delayed or Lost Shipments

In rare cases:

  • If a shipment is delayed beyond the expected time, we will help contact the courier to resolve the issue.

  • If a shipment is lost in transit, a replacement or refund will be issued after verification.

9. Damaged Packages

If your order arrives damaged:

  • Notify us within 24–48 hours of delivery.

  • Provide photos or videos of the packaging and product.

  • We will arrange a replacement or refund as per our Return & Refund Policy.

10. International Shipping

Currently, Royaledgemart.co.in ships only within India.
International shipping may be added in the future.

11. Contact Us

For any shipping-related support, reach out to us:

📧 Email: narajubatta@gmai.com
📞 Phone: 8499824716
🌐 Website: www.royaledgemart.co.in